Try re-encoding the file, or converting the file to a different format using a converting tool e.g.If the file is stored on an external drive, ensure that your external drive is formatted correctly for read and write capabilities (Mac OS Journaled for Mac, NTFS for Windows, FAT32 for both Mac and Windows.).Ensure that you have read and write capabilities for the folder that contains the files.Ensure that you have read and write capabilities for that file. ![]()
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